FAQ
Answers to your questions
Here you will find answers to many questions you might have. Don't hesitate to contact us if you can't find your question here.
Here you will find answers to many questions you might have. Don't hesitate to contact us if you can't find your question here.
Book now without obligation, we will keep your apartment reserved for two weeks.
Yes, the minimum stay is two nights. During high season the minimumstay is seven nights.
No, we do not have a fixed arrival nor departure day.
When booking, the deposit is 50%. The remainder is due 7 weeks before arrival.
Yes. Up to 45 days before your stay you can change your reservation to another period or apartment (if available).
Torre Nova also has been hit by the corona crisis. Please read our statement on the page Booking terms & conditions (in de website footer).
Cancellation of your final booking is possible by telephone and email (info@torre-nova.com).
The following cancellation fee will be charged:
The cancellation fee will be deducted from the prepaid rent. If the reserved apartment is rented out for the same period, we will reimburse you the cancellation fee minus €100 handling charges
Torre Nova Resort is easily reached by car via toll-free motorway from Barcelona. You will find our address and driving directions from the Spanish border, Barcelona and Girona airport on the contact page.
Car rental in Spain is relatively cheap. You can easily check prices and rent cars through comparison websites like autoeurope or easyterra. When booking, pay attention to the details, like pick up place (on the airport or with a shuttle), fuel policy, extra charges such as damage waiver (we advise you to take the supercover insurance when booking the car with autoeurope or easyterra. The rental company on site will charge you much more!), child seats, etc.
You can easily check for prices and buy airline tickets online through comparison websites like skyscanner or cheapflights. Nearest airport is Barcelona El Prat at 45 minutes. Girona is at 1,5 hours, Reus at 1 hours .
Yes. Free and safe parking on the premises.
Barcelona is easily reached by car via the toll-free A2 highway (45 minutes). In Capellades, at 5 minutes from Torre Nova, you can take the train to Barcelona (1 h 15 m)
We, Jacqueline and Geert, are your Dutch hosts and live at Torre Nova. We speak English.
Your apartment will be available as of 3 PM. Anyway, be happy to jump in the pool, do some shopping or have lunch in the village when you arrive earlier. Check-out time preferably at 11 AM at the latest.
Including bed linen, bathroom towels, kitchen linen, nespresso machine, filter coffee machine, kettle, microwave, hair dryer. You just have bring your own swimming towels (we have a few to share, at request). Free welcome package: bottle of wine from our region, bottle of fruit juice and water, olive oil/pepper/salt.
Cots, high chairs, changing pads and baby bath are available.
The accommodations are spaceous and offer lots of freedom of movement. Also they have wide door openings and no tresholds. Torre Nova offers an elevator.
In the village center, all within 150 m walking distance, you will find restaurants, bars, a bakery, village supermarkets, health center and pharmacy. Within 5 to 15 minutes there are a number large supermarkets (Mercadona, Condis, Dia, Carrefour), a series of excellent restaurants, gasoline station, banks / ATM, a hospital.
Torre Nova breakfast service is available at the local bakery (100 m) at € 7,50 per person
Laundryservice at € 7.50 per wash
The pool measures 15 x 5 m and 1 - 1.5m deep (adults can stand anywhere), filled with water from our own natural source and sustainably treated with saline electrolyse (no chemical chlorine used). Heated in spring and autumn by solar panels. We have a paddling pool available for baby's and young kids. There is an outside pool shower. Table tennis, kid's playground, kid's toys, books, chess and checkers table. Excellent hinking and biking right from Torre Nova. We have some mountainbikes available.
Yes, Torre Nova offers unspoiled nature all around. Hiking and biking directly from the Torre Nova estate. We offer plenty of astonishing GPS-routes via the app WikiLoc. We have some mountainbikes available.
Torre Nova offers two excellent golfcourses within 20 - 30 minutes drive
Smoking in the apartments is not allowed, you may smoke outside or on the balconies. In public areas please take maximum account of your fellow guests, especially children.
We are very sorry, but pets are not allowed.
Well before your arrival we will provide you with extensive information on the highlights in our region, Barcelona, the Costa Dorada and the rest of Catalonia. This information includes activities related to gastronomy, culture, nature, action & sports. We will share our best 'off the beaten track' tips with you!
Online you can easily buy tickets for all tourist highlights and events like music, theater, soccer, etc. If you like, we can print the tickets for you. For some attractions it is recommendable to buy tickets in advance, like Sagrada Famlia, Parc Guell, the Gaudí houses, Picasso Museum, FC Barcelona.